For ages 21 and over

atm88's commitment to responsible gaming

atm88 believes entertainment should be enjoyable and in control. Use our tools and guidelines to play mindfully and safely.

What is responsible gambling and why does it matter

Online betting and casino games start out as a form of entertainment, but in some cases they can have a negative impact. atm88 believes that every player's wellbeing and peace of mind is the highest priority. That is why we have created an environment where gaming stays fun and free from harm.

Responsible gambling means keeping your budget and time under control, playing for entertainment rather than on the assumption of guaranteed winnings, and having the courage to seek help when needed. The atm88 platform offers several practical tools to help you play with awareness.

Remember: Betting is a form of entertainment — not a guaranteed source of income. Make every decision with care.

Our protection tools

Deposit Limits

Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately. Increasing a limit requires a processing period.

Time-Out

If you feel you need a break, temporarily suspend your account for anywhere from 24 hours to 30 days. During the break, both login and betting are disabled.

Self-Exclusion

If you are experiencing long-term problems, close your account through self-exclusion. This decision takes effect immediately and cannot be changed until the set period has ended.

Betting History Review

View your complete betting history, transactions, and time spent at any time. This transparency helps you understand your own habits.

Bet Limits

Set a maximum amount for individual bets or per session. This ensures that a single impulsive decision does not lead to a large loss.

24/7 Support

Contact us at any time via live chat or email. Our support team is always ready to help in both Bengali and English.

21+

For ages 21 and over only

Opening an account and playing games at atm88 is permitted only for those aged 21 and over. The age verification process is an integral part of our platform and is committed to protecting minors.

Warning signs of problem gambling

If any of the following signs appear in your behaviour, you should seek help right away:

  • Repeatedly betting to try to recover lost money ("chasing losses")
  • Repeatedly failing in attempts to stop betting
  • Hiding the amount you bet from family or friends
  • Using money set aside for essential expenses on betting
  • Neglecting family, work, or studies because of gaming
  • Feeling restless or irritable when unable to gamble
  • Taking out loans or selling assets to fund betting

The golden rules of safe betting

Responsible players follow these core principles:

  • Set a budget in advance and do not go beyond it
  • Do not try to "win back" money you have lost
  • Take regular breaks instead of playing for long stretches at a time
  • Avoid betting when drinking alcohol or under emotional stress
  • Play for entertainment only — not as a source of income
  • Stay connected with family and friends and listen to what they say
  • If you sense a problem, seek help without delay

How to use atm88's control tools

Go to your account settings and activate any of the tools below. Our support team is available to help with any issues.

Deposit Limits

Go to the "Responsible Gaming" option in your account settings to set daily, weekly, or monthly deposit limits. Reducing a limit is immediate; increasing one requires a waiting period.

Session Time Limit

Set a limit on how long you can play in a single session. When the time is up, the system will automatically log you out and remind you to take a break.

Temporary Break

Temporarily suspend your account for 24 hours, 7 days, or 30 days. During the break, both deposits and bets are paused, but any pending withdrawals can still be made.

Permanent Self-Exclusion

For serious situations, contact our support team to close your account on a long-term or permanent basis. This decision takes effect immediately.

Need support? We are always here

If gaming feels out of control, do not wait — talk to us. Our specialist support team is with you 24 hours a day, 7 days a week, in both Bengali and English.

Live Chat — instant support

Confidentiality is maintained. Your information will remain protected.

A detailed guide to protecting yourself

Plan your budget

Decide in advance how much money you can set aside for entertainment each month. This amount should be money that, if lost, will have no impact on your daily life. Put this plan into practice by setting a deposit limit at atm88.

Time management

Before you start playing, decide how long you will play and stick to that time. Set a timer or use atm88's session limit feature. Playing for long periods continuously reduces your ability to make good decisions and increases the risk of impulsive betting.

Emotional control

Betting when under stress, anxiety, or frustration is risky. In such a state, decision-making is weakened and the likelihood of overspending increases. In these moments, choose a different form of entertainment — spend time with family, go for a walk, or do something you enjoy.

Protecting minors

atm88 accounts are for those aged 21 and over only. If there are minors in your home, use password protection on your device and keep your login details secure. Never leave a logged-in account unattended.

Set realistic expectations

Online games and betting are entirely dependent on chance. There is no strategy or method that guarantees consistent wins over the long term. Think of winnings as a bonus and losses as the cost of entertainment — that way the experience stays enjoyable.

Frequently asked questions about responsible gaming

After logging into your account, go to the "Settings" or "Responsible Gaming" section. There you will find options to set daily, weekly, and monthly deposit limits. Reducing a limit takes effect immediately. If you want to increase a limit, a set waiting period applies — this helps prevent overspending in the heat of the moment.

Self-exclusion is a serious protective measure. Your account cannot be reactivated until the set period has ended. In the case of permanent self-exclusion, the account is closed for good. For any questions, contact us at [email protected] or via live chat.

An age verification process is in place during account registration. Anyone under 21 is not permitted to open an account. Identity verification documents may also be requested when necessary. Keeping your device and account information secure is equally important.

First, talk to them openly — listen without judgment. You can contact our support team on their behalf to request that limits be placed on their account. Professional mental health support is also worth considering. Reach out to us at [email protected] or through live chat.

Yes, completely safe. Your account balance remains protected during a time-out or self-exclusion period. Only new deposits and bets are disabled. Contact our support team for any pending withdrawals.

The atm88 support team is available 24/7. Reach us directly via live chat or by email at [email protected]. Support is available in both Bengali and English. Any concerns you raise are handled with full confidentiality.

Play with awareness and enjoy it

Use the responsible gaming tools at atm88 and enjoy your games safely. Check our FAQ to learn more or contact support directly.

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