Safe & Transparent

atm88's Privacy Policy

Protecting your personal information is our top priority. In this policy, we clearly explain how your data is collected, used, and kept secure.

Last Updated: January 2026

This privacy policy applies to all users of the atm88 platform. By using the website, you are agreeing to the terms of this policy. Please read it in full.

atm88 is a trusted online entertainment platform in Bangladesh. To use our services, you are required to provide certain personal information. In this privacy policy, we clearly explain what types of information are collected, why they are collected, who can access that information, and what steps we take to protect your data. We believe that transparency and accountability are the foundation of a sustainable and trustworthy relationship.

atm88 is committed to protecting your privacy at all times. We use SSL encryption technology and do not sell your data to third parties. For any questions or concerns, please contact our support team.

Data Collection & Use

1 What Types of Information We Collect

During registration and use of the atm88 platform, we collect the following types of information:

Identity Information: Your full name, date of birth, and gender.
Contact Information: Mobile number and email address.
Financial Information: Transaction records — including deposit and withdrawal history (via bKash, Nagad, and Rocket). Full bank or mobile wallet credentials are not stored on our servers.
Technical Information: IP address, device type, browser information, and operating system details.
Usage Information: Which pages were visited on the site, how long was spent there, and which games or services were used.
Cookie & Tracking Information: Browsing preferences, login status, and session-related data.

2 Purpose of Data Collection

The information we collect is used for the following purposes:

For account creation, verification, and management.
To ensure secure financial transactions — for processing deposits and withdrawals.
To improve the quality of platform services and personalize the user experience.
To prevent fraud, money laundering, and other illegal activities.
To ensure responsible gaming and protect users.
To provide customer service and handle support-related requests.
To comply with applicable laws and regulations.
To diagnose and resolve technical issues.

3 Data Disclosure & Third Parties

atm88 never sells your personal information. However, information may be shared in certain specific circumstances:

Payment Providers: Necessary information is exchanged with bKash, Nagad, and Rocket to complete transactions. These providers follow their own privacy policies.
Technology Partners: With selected technology service providers for platform operations, who work under strict confidentiality agreements.
Legal Obligations: Information may be disclosed in response to court orders, legal processes, or valid requests from government authorities.
Security & Safety: Where necessary for fraud prevention and maintaining the security of the platform.

We never sell or rent your information to advertisers or unrelated third parties.

Data Security & Cookies

4 Data Security Measures

atm88 applies industry-standard security measures to keep your information safe:

SSL Encryption: All our communications are encrypted via SSL/TLS protocols, which prevent unauthorized third-party access during data transmission.
Restricted Access: Only authorized personnel who require access for their work can view your information.
Regular Security Reviews: Our technology infrastructure undergoes regular security testing.
Data Minimization: We only collect information that is genuinely necessary to provide the service.
Password Encryption: User passwords are stored in hashed and encrypted form — no staff member can view them directly.

While we take every precaution, it is not possible to guarantee 100% security for data transmitted over the internet. You are therefore advised to keep your account credentials confidential and to contact us if you notice anything suspicious.

5 Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser. We use the following types of cookies:

Essential Cookies: For the core functioning of the site, such as maintaining login status. The site cannot work properly without these cookies.
Functionality Cookies: To remember your preferences and settings, which improves the service experience.
Analytical Cookies: To understand how users are using the site. This information is used to improve the quality of the service.
Security Cookies: To detect and prevent fraudulent activity.

You can control or decline cookies through your browser settings. However, declining some cookies may cause certain features of the site to not work properly.

6 Data Retention Period

We retain your information only for as long as it is needed to provide the service or to meet legal obligations. In specific cases:

All account information is retained while the account remains active.
Financial transaction records are kept for the period required under applicable regulations.
Even after an account is closed, some information may need to be retained for a specified period due to legal obligations.
Technical logs and analytical data are generally retained for a short period.

Your Rights & Contact

7 User Data Rights

As a user of atm88, you have certain important rights over your own information:

Right of Access: You have the right to know what information we hold about you.
Right to Rectification: If any of your information is incorrect or incomplete, you can request that it be corrected.
Right to Erasure: In certain circumstances, you may request that your personal information be deleted — subject to legal obligations.
Right to Object to Processing: You may object to your information being processed for specific purposes.
Data Portability: You have the right to receive your information in a structured, readable format.
Withdrawal of Consent: Where information is processed on the basis of consent, you may withdraw that consent at any time.

To exercise any of the above rights, please contact our support team. We will do our best to assist you.

8 Privacy of Minors

atm88 provides services only to those aged 21 or above. We do not knowingly collect personal information from any minor. Age verification is in place during the registration process.

If it appears that a minor's information has been collected by mistake, please contact us immediately and we will promptly delete that information.

9 Third-Party Links & Services

Our platform may contain content from third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft). These providers have their own privacy policies, and those policies will apply when using their services. atm88 is not responsible for the data practices of third parties.

10 Policy Changes & Updates

We may update this privacy policy from time to time due to business needs or legal changes. For significant changes, we will publish a notice on the website. Continued use of the platform after changes have been made will be taken as your agreement to the updated policy.

You are advised to visit this page regularly to stay informed about the latest policy. The "Last Updated" date at the top of the policy will always be accurate.

11 Contact Us

For any questions, concerns, or requests regarding this privacy policy, please contact us:

Instant support is available 24/7 via live chat.
Email: [email protected]
Support is provided in both Bengali and English.

Our support team will treat any request related to your information with the highest importance and will work to provide a resolution promptly.

Start Playing Safely at atm88

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